Help, I can’t add a payment method!

I cannot add my bank account/credit card information, or the payment buttons aren’t working. What’s happening?

AdvicePay knows this can be frustrating! Here are some pointers that may help:

1. If Concordia has requested to be paid only via a checking account (ACH), you will not see an option to add your credit card. (The reverse is true if they’ve chosen only to be paid via credit card.) If you need to pay another way, you can reach out to your advisor!

2. If you are trying to automatically link your bank account via AdvicePay’s Plaid integration and you’re receiving an error message, there could be an issue on your bank’s end or with your online banking login information. To continue with your payment, click the Enter details manually button instead — you’ll then have the ability to add your bank using your account and routing numbers!

3. Other times when issues happen that feel “glitchy,” it can be solved by updating your browser to its most current version or trying a different browser altogether. When you’re ready to try again, we work well on most popular browsers — and we work best on Google Chrome or Firefox! Please be sure your Javascript settings are enabled.

?  Download Google Chrome

If the above tips don’t fix your specific problem, please don’t hesitate to drop AdvicePay a note at  Their team is happy to dig in and help you out! ?

SAGE Tuition Rewards

With SAGE Tuition Rewards, students will earn guaranteed minimum scholarships at over 455 participating private colleges and universities across America! The scholarships can equal up to one full year’s tuition!

Each Tuition Rewards Point is equal to $1.00 in tuition discounts if the student attends a participating college or university. The accumulated points represent the minimum scholarship (grant or other institutional discount) that the student will receive.

35,000 Tuition Rewards Points represent a guaranteed minimum $35,000 scholarship at our member colleges. Your loved-one may receive more, but is guaranteed not to receive less!

Tuition Reward Points accrue like frequent flyer miles and are earned by based on investments implemented with Concordia Wealth Planning. What makes Tuition Rewards even more unique is that you don’t have to use the investment earning Reward Points to pay for college! How you pay for college is your choice.


* SAGE Tuition Rewards is available for clients who wish to have Concordia implement investment advice through the Investment Management add-on