We think Mr. Drucker is one cool guy!
A legendary management consultant who has helped many of the largest businesses, he had a surprisingly simple approach to helping businesses be better at what they do.
- Processes are done well when they are built to be repeatable and replicable but…
- Creating efficiencies (whether through technology or other means) should never get in the way of the primary purpose of those processes…to give us better ability to be even more human and treat each client with the utmost respect they deserve. Regardless of their circumstances, each client is just as important as the next.